Successful organizations today realize that to achieve customer satisfaction, they have to serve said customer faster, more conveniently, and more effectively than the average. And this applies to both internal and external customers. To achieve this, whoever is...
Managing documents and processes becomes more challenging the more an organization grows. You only realize this when you start struggling to find simple information and keep track of processes. More often than not, these challenges can be solved by a well-designed and...
“In the rush to return to normal, use this time to consider which parts of normal are worth rushing back to.” – Dave Hollis At the time of this writing, it’s difficult to find a headline missing the word ‘pandemic’ in it. But we are hopeful that this...
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